How to Get Unsuspended from Walmart Marketplace: Expert Reinstatement Guide
Getting suspended from Walmart Marketplace can cripple your business—but reinstatement is possible if you act fast. In this step-by-step guide, you’ll learn:
Top reasons Walmart suspends seller accounts How to appeal & submit a winning Plan of Action (POA) Proven strategies to get reinstated quickly How to avoid future suspensions
Need urgent help? Our Walmart reinstatement experts have a 95% success rate. Get Help Now before Walmart bans you permanently!
Why Was My Walmart Seller Account Suspended?
Walmart suspends sellers for policy violations, performance issues, or compliance failures. The most common reasons include:
🔴 High Order Defect Rate (ODR > 2%) – Too many cancellations, returns, or negative feedback.
🔴 Late Shipments (On-Time Delivery < 95%) – Orders not delivered on time.
🔴 Policy Violations – Selling prohibited items, counterfeit goods, or listing errors.
🔴 Intellectual Property Complaints – Trademark or copyright infringement claims.
🔴 Fraudulent Activity – Fake tracking, dropshipping violations, or chargebacks.
First-time suspensions may last 3-14 days, but repeat violations lead to permanent bans.
Step-by-Step Guide to Get Unsuspended from Walmart Marketplace
Step 1: Check Your Suspension Email & Seller Dashboard
Walmart sends an email explaining why you were suspended.
Go to Seller Center > Performance Notifications for details.
Step 2: Fix the Issue Immediately
Late shipments? Switch to faster carriers.
High ODR? Improve fulfillment & customer service.
Policy violation? Remove prohibited listings.
Step 3: Write a Strong Plan of Action (POA)
Your POA must convince Walmart you’ve fixed the problem. Include:
📌 Root Cause – Why the suspension happened.
📌 Corrective Actions – What you did to fix it.
📌 Prevention Plan – How you’ll avoid future issues.
📌 Evidence – Screenshots, invoices, or tracking proof.
Step 4: Submit Your Appeal
Log in to Seller Center > Appeals.
Upload your POA and supporting documents.
Be professional—Walmart reviews appeals manually.
Step 5: Follow Up & Monitor Status
Walmart typically responds in 3-7 business days.
If no response, submit a follow-up request.
How Long Does Walmart Reinstatement Take?
3-7 days for minor issues (first-time suspensions).
7-14 days for serious violations.
Indefinite holds require multiple appeals.
Pro Tip: The stronger your POA, the faster reinstatement happens.
How to Avoid Future Walmart Suspensions
✔ Keep ODR below 2% – Minimize cancellations & returns.
✔ Maintain >95% On-Time Delivery – Use reliable shipping.
✔ Follow Walmart’s policies strictly – No prohibited items.
✔ Monitor account health weekly – Fix issues before they escalate.
Need Professional Help? Get Reinstated Faster!
If your appeal gets rejected or you need urgent reinstatement, our experts can:
Analyze your suspension reason Draft a high-converting POA Negotiate directly with Walmart
Don’t risk losing your business—Contact Us Now!